What does warranty covers?

Q: What does warranty covers?

Our 2-year warranty for the SmokeGENIE & SmokeNINJA is eligible to all users who bought from our authorised dealers.The warranty covers any defect due to manufacturing; any issues caused by FIRE, WATER or PHYSICAL damage is NOT COVERED. The chamber is considered as a consumable and is therefore NOT covered by this warranty unless its damaged upon receipt. During the warranty period, users can contact their local dealer or email us at CS@pmigear.com for direct machine support. Please supply us with the MACHINE SERIAL NUMBER, which can be found inside the battery cover and behind the remote:

Warranty

Our 2-year warrantyfor the SmokeGENIE & SmokeNINJA is eligible to all users who bought from our authorised dealers.The warranty covers any defect due to manufacturing; any issues caused by FIRE, WATER or PHYSICAL damage is NOT COVERED. The chamber is considered as a consumable and is therefore NOT covered by this warranty unless its damaged upon receipt.

During the warranty period, users can contact their local dealer or email us at CS@pmigear.comfor direct machine support.
Please supply us with the MACHINE SERIAL NUMBER, which can be found inside the battery cover and behind the remote:

WARRANTY