"TIME OUT" means the heating unit inside the chamber is under fuelled and may cause overheating if it continues to operate. This is part of our protection system to keep the machine safe and durable.
It could be caused by one of the following:

• Outdoor Cold Weather (Below 10 Degrees Celsius) –

In extreme cold temperatures (Below 10 Degrees Celsius), you might still trigger TIME OUT in smoke levels 1 – 5, because of the liquid being less "runny" in the cold.In this case, simply perform one of the Fixes below:FIX 1: Run SmokeGENIE in low power setting (LV 1 Smoke, LV 5 Wind) for 30 seconds.FIX 2: Place the chamber in warm area (above 20 Celsius) for 5 minutes. Install back to SmokeGENIE.

• Fog Liquid level is low –

Check the oil level of the Chamber. SmokeGENIE will keep showing "TIME OUT" when fog liquid is almost out. This can be solved by simply refilling the Chamber. See refill instructionsbelow:

• SmokeGENIE/SmokeNINJA is tilting downwards –

Make sure the machine is not operating downward. Due to the design of the chamber, it can only operation upside down for a short period of time (~1 min) and needs to be refuel between pulses.If you need your smoke to flow downward, simply use our accessories and nozzles to guide the smoke downward.

• Chamber is not installed properly –

When Chamber is not installed correctly, or there is dirt in the adapter, it may affect the connectivity. Perform the following steps to ensure this is not causing the issue:1)     Remove the chamber form machine2)     Clean the adapter on both chamber and machine3)     Reinstall and tighten chamber until you feel resistance.

• SmokeGENIE is in smoke levels 6 – 10(NOT Applicable for SmokeNINJA) –
  

Since smoke levels 6 – 10 in “PRO MODE” are designed for intense short bursts, which will cause liquid to dry out faster. This is completely normal, you just need to wait for the message to disappear after 3 seconds, then you can start again.If you want to make longer pulses of over 10 seconds, we suggest using smoke levels 1 – 5.

• Chamber is Damaged –

Each chamber is expected to support ~100 hours of spray time.Chamber will reach the end of its lifecycle after ~100 hours of spray time or shorter if Chamber is forced to output repeatedly, ignoring the “TIME OUT” warning,This normally company with a light burnt odour in the smoke.If this is the case, it is highly likely that the chamber is damaged, or has reached the end of its lifecycle. Please replace a new chamber.
Please do not hesitate to contact us at CS@pmigear.com directly if you are unable to resolve your issue

Both SmokeGENIE & SmokeNINJA can be used as a hazer.

SmokeGENIE + RC Haze Fan is recommended for studio up to 3,000sqft(300sqmt)
SmokeNINJA is recommended for small studio up to 500sqft(50sqmt)

Both SmokeGENIE & SmokeNINJA has a 500CFM output. Meaning Both SmokeGENIE & SmokeNINJA can haze a 500sqft studio with 1 min of spray time. For larger spaces, we recommend using the SmokeGENIE. When used with Haze fan, each unit of SmokeGENIE can support hazing for sutdio up to 3,000sqft(300sqmt).

SmokeGENIE - 

SmokeGENIE is designed survive the intense production. All 5 power levels in standard mode can support continue output until the battery or chamber runs dry. 

SmokeNINJA - 

SmokeNINJA can support 1 minuate of continue spray at max power setting(Fog).

Both SmokeGENIE & SmokeNINJA can support 360-degree operation, but due to the design, they will have a time limit when sprayed downward.